Guidelines for Designing Effective Energy Information

Enhanced and timely information regarding consumers’ electricity use and costs, known as “feedback,” may significantly influence their behavior across a broad spectrum of usage and acquisition decisions.

Such information feedback has become increasingly important in light of widespread investments in Smart Grid technologies. This report identifies protocols for three phases of energy information feedback pilots—research design, analysis, and reporting—along with three example applications. When used as the common basis to develop multiple feedback pilot designs, these protocols provide the opportunity to draw meaningful comparisons across pilots, thus helping to increase experimental generalizability and avoid redundancy.

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